Privacy Policy

Your Trust Matters: Our Commitment to Safeguarding Your Personal Information


International Direct Packaging is committed to protecting your privacy. Our packaging companies will only use the information that we collect lawfully in accordance with the General Data Protection Regulation (GDPR)(Regulation (EU) 2016/679).

International Direct Packaging owns an automated file created under his responsibility with the personal data provided by users in any of the forms on this website. The sole purpose will be the one declared at all times in the forms themselves and in any case the sending by any means, including email, about services, offers and news that are considered to be interest to you because they are directly related to the content offered in the Web.

In order to provide our products, services and related support, it is necessary for our packaging companies to transfer your personal data outside of the European Union.  In such case, the data controller for this data for EU residents is in our CORPORATE OFFICE at Montagu House, 81 High Street, Huntington, Cambridgeshire, Great Britain. All questions of requests regarding the processing of data may be addresses to

Automatic Collection of Information

International Direct Packaging records data about the individuals and the traffic to this website. International Direct Packaging is this website’s limited agent (and data controller in the EU context) for the purpose of providing Internet data and optimization services. may use this data to improve its service or enable other services (e.g., using visitor traffic logs or data posted through the service to improve the optimization of other websites).


Personal Information may collect personal information as defined in GDPR (such as IP address and a unique id in a cookie) about visitors to your website for the purposes of statistics, analytics and personalization. In addition, works with numerous third parties for the collection and storage of data and the providing of analytics and advertising services.

Use of Personal Information

Our packaging companies will process the data we collect about you to improve the operation of this websites. This information helps us make decisions about what content to show, how it should be formatted, the number, size and placement of advertisements and how content should be delivered to individuals. This information is also used for analysis of performance and reporting.

We collect and process data for the following reasons:

  • to ensure we can fulfil our service levels to a high standard
  • internal record keeping
  • to improve our products and services
  • to ensure that our website is presented in the most effective manner
  • to meet our legal requirements as a UK registered business
  • to communicate with our partners
  • to market our products and services (see Marketing further below)


We will also provide information to 3rd parties, when it is necessary for us to fulfil your service requirements. These include, but are not limited to, 3rd party carriers for the delivery of goods and secure payment gateway services.

We will only process your data in the UK. In all circumstances, the information obtained will be retained and utilised in accordance with all relevant laws, in particular the Data Protection Act 2018 and GDPR.

Data Access & Deletion

You have the right to view information that we have collected about you and to request deletion of any personal information we may have. You have the right to:

  • Receive disclosure of any of your personal data that we store and process
  • Update/amend inaccuracies or changes to your data
  • Opt out of e-mail marketing by clicking the unsubscribe link at the bottom of any Kite Packaging email communication
  • Request for processing of your personal data to be restricted
  • Be informed of what lawful basis we are relying on for the processing of your personal data
  • Be forgotten (have your personal data deleted); however we would recommend that we supress you from future communications, rather than delete your data from our database


If you wish to review, verify, correct or request the erasure of your personal data, object to the processing of your personal data, withdraw the consent to the processing of your personal data or request that we transfer a copy of your personal data to a 3rd party, please contact our Data Protection Controller on

Confidentiality & Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorized access improper use or disclosure unauthorized modification unlawful destruction or accidental loss. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Any changes we make to our Privacy Policy in future will be posted on our website and where appropriate notified to you by e-mail or otherwise.

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